About us
From Artezio to an independent brand
Ibley originated as a brand within Artezio with one clear goal: to offer reliable, practical accessories that simply do what they are supposed to do. What started as sales via Bol quickly grew into a recognizable brand with its own identity and a rapidly growing customer base.
On September 24, 2023, Ibley was officially registered as a brand. This step marked an important moment in our development: from a brand within Artezio to an independent, professional brand with a clear vision for quality, service, and scalability.
Grown with our customers
Since its inception, Ibley has grown significantly. We now serve more than 30,000 customers annually in the Netherlands and Belgium. This growth is no coincidence. We believe that long-term success is built upon:
- Reliable products
- Fast and careful delivery
- Clear communication
- Solution-oriented customer service
Our customers value us because they know what to expect. No unnecessary promises, just clear information, honest service, and products that fit everyday use.
What does Ibley stand for?
Ibley stands for smart, accessible solutions within consumer electronics accessories. Think of ear tips, adapters, remote controls, and other practical products that make the daily use of technology easier.
Products must be simple and logical to use.
What we sell must do what it promises.
If you have any questions or encounter any problems, we are ready to provide a practical solution.
Processes that ensure fast delivery and consistent quality.
From marketplace to own brand
What started on Bol has now grown into a brand with its own webshop, its own processes, and its own customer service structure. This step allows us to:
- Have more direct contact with customers
- Respond more quickly to questions or issues
- Have more control over quality and service
- Continue to build Ibley as an independent brand
Our experience with marketplaces has taught us what customers really value: speed, clarity, and reliability. We apply that experience every day as we continue to grow Ibley.
Logistics & reliability
To serve our customers quickly and reliably, we work with professional fulfillment and shipping partners. This allows us to:
- Process orders quickly
- Offer consistent delivery times
- Deliver reliably within the Netherlands and Belgium
Behind the scenes, we are continuously investing in our processes so that we can maintain the same quality of service even as we grow.
Our mission
Our mission is simple:
to provide practical accessories that make the daily use of technology easier, with a service that customers can rely on.
We do not want to be an anonymous platform, but a brand that customers can order from with peace of mind — because they know that we think along with them and help work towards a solution if necessary.
Our vision
We are building Ibley step by step into a strong and recognizable brand within consumer electronics accessories. In doing so, we remain focused on:
- Further expansion of the product range
- Improvement of product quality
- Optimization of customer service
- Investing in brand reliability
Our ambition is not just to grow in numbers, but above all in quality, customer satisfaction, and brand trust.
Ibley today
Today, Ibley stands for:
- An officially registered brand since 24-09-2023
- More than 30,000 customers per year
- A growing range of practical accessories
- A service-oriented approach
- A brand born from experience and built on trust
From our beginnings at Artezio, we have grown into an independent brand with a clear direction: to keep improving, keep growing, and keep listening to our customers.